Use the following steps to transfer data from an Accu-Chek blood glucose meter or insulin pump to an Accu-Chek Connect online account. The association can be re-established using Device Link or the Accu-Chek app. If the patient does not already exist in your account, click the button to add a new patient. No action is needed. If necessary, sign in or create an account to complete the upload. Attempts to upload data will result in error messages. When the Device Link installer downloads, it will have the following icon in the notification area system tray or on the desktop:
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Instructions for placing your device in communication mode are listed in Supported Devices. If necessary, sign in or create an account to complete the upload. Follow the onscreen prompts to import patient data to your account.
An Accu-Chek Connect online account is required to upload data from other software. No action is needed. You can also download the Device Link installer on the Home page on initial setup.
The system automatically logs out after a certain amount of time with no activity. Click to install the optional system update. Use the following steps to edit the name for devices and apps caable with an account. Close other open applications and restart the Device Link application.
Data can be uploaded from:. If there is no currently active session, then a login is required.
Devices and apps associated with an account can be deleted. Previously imported data from the device will not be deleted. Use your Accu-Chek Connect online account username and password to connect to these applications.
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If the patient does not already exist in your account, click the button to add a new patient. Personal users can also click the Add a new entry link from the Home page. Data can be added to your account manually or uploaded from a linked device.
Use the following steps to download Device Link, which allows you to transfer data from your Accu-Chek blood glucose meters and insulin pumps, via your Windows or macOS personal computer, to your Accu-Chek Connect online account.
Use the following steps to delete an association from an account.
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This import is intended to be used only when a new online account is created because any data existing in the online account at the time of import is deleted and cannot be recovered. When using Device Link with a new device, you will be taken to the Devices page to associate the new device with an existing patient.
If it is desired to log into the account on another device, the first association must be deleted. When the Device Link installer downloads, it will have the following icon in the notification area system tray or on the desktop: Follow the steps below to manually add data to your account or to edit or delete data from your cabl. Only the patient can edit their data.
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The Device Link application does not function properly until the update is installed. The appearance of the icon indicates the status of the application and the action, if any, that you should take. Use the following steps to edit or remove data entries from a patient account. Right-click and select Perform Upload to upload data. The supported devices and cables are listed in Supported Devices. When the download is complete, browse to that folder on your computer.
Devices and apps associated with the system are listed on the My Devices screen for a personal user and the Devices and Shared Data screen for a healthcare professional user. Use the following steps to transfer data from an Accu-Chek blood glucose meter or insulin pump to an Accu-Chek Connect online account. Click to install the required system update.
If an association is deleted from an account, data will no longer be transferred from the device.