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New 14 Sep Support Scanners – CanoScan Series. It is disappointing that the troubleshooter should have missed something so basic – yet so obscure for people not familiar with DOS. Edge A white bar will appear at the bottom of your browser window which will contain your download. This limited warranty covers all defects encountered in normal use of the Product and does not apply in the following cases: This warranty does not cover any accessories, or any consumables, such as paper or ink cartridges, as to which there shall be no warranty or replacement.

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Download the Optional plug-in package: Find The Perfect Camera. New 07 Apr 2. This is very confusing.

unable to open twain source – canoscan Lide 500F

Beginning with the October release of Photoshop CC version After the last system restore I used a different USB2 port. Without limiting the foregoing, dropping the Product, scratches, and abrasions will be presumed to have 500g from misuse, abuse or failure to operate the Product as set forth in the user’s manual or other documentation for the Product. In the event service is required for the Product during the limited warranty period, Canon USA offers two hardware support options: Use a native OS scanning interface.


On this tab, you will find the applicable drivers for your product or in the absence of any drivers, an explanation of your product’s compatibility with each operating system.

Was it working before on this same hardware? Consult 500r documentation that came with your scanner or contact your scanner manufacturer for more details.

Use the TWAIN scanner plug-in

Canon USA shall have no responsibility for caniscan items except for compatible Canon brand peripheral equipment covered by a separate warranty “Separate Warranty”. Expert services to keep your equipment working perfectly, enhance its imaging performance or repair it.

The same driver is used in both installations. About Us Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. However I still get the same error message and the associated “Toolbox” software doesn’t recognize the scanner. The Product is warranted against defects in materials and workmanship under normal use and service a for a period of one 1 year from the date of original purchase when delivered to you in new condition in its original container or b for 1 year from the date of original purchase for refurbished Products.

You might also need Are you running 32 or 64 bit windows — my guess is that the W7 driver was from a 32 bit version of Windows which may well work still on W10 – 32 bit –not always though. Download and install the scanner driver. Professional Tips Professional Tips. The unique Doubled-Hinge expansion top lifts approx. Chrome A grey bar will appear at the bottom of your browser window which will contain your download.


Monday through Friday, except holidays. This limited warranty gives you specific legal rights, and you may also have other rights, which vary from state to state. Fixed Lens Cameras Cameras.

To access software, manuals and other content please use the tabs above. View All Social Media. Advice and guidance from print industry experts. Hi, don’t know if you still solution for original thread, anyway you can solve adding to PATH variable, the location of twain folder in my case C: Get greater control of business documentation.

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System requirements vary by application. The final scans of dusty and scratched film can look as good as new. Non-Canon brand equipment and software that may be distributed with the Product are sold “as is” and without warranty of any kind by Canon USA, including any implied warranty regarding merchantability or fitness for a particular purpose, and all such warranties are disclaimed.